One email allegedly demanded a "full release" - then the EEOC weighed in
A worker says FedEx Freight wouldn't take her back until she was "100% healed." A federal agency took her side.
A FedEx Freight employee in Connecticut has filed a lawsuit that lands on a problem many HR teams still get wrong: the "100% healed" return-to-work rule.
April Williams sued FedEx Freight Inc. - NHC in the US District Court for the District of Connecticut in a complaint filed June 4, 2026. She alleges the company refused to bring her back from medical leave unless she was completely free of restrictions - a bar she says violates the Americans with Disabilities Act, the federal law protecting qualified workers with disabilities.
Here is the shape of it, in plain terms. Williams says she went out on an approved medical leave, then got a doctor's note clearing her for "light duty" with some accommodations. She says she tried again and again to open the "interactive process" - the conversation the ADA requires so an employer and employee can work out reasonable accommodations - and hit a wall.
One email, the complaint says, made the wall explicit. Williams alleges that on or around June 5, 2025, management told her she could not come back without a "full release without restrictions." The EEOC's determination quotes an email to her of that date reading: "Did you get a full release without restrictions from the Dr.? We cannot return you to work until we have that."
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