Video above from Aug. 9, 2024: Debby victims navigating insurance coverage

TAMPA, Fla. (WFLA) — Florida House Democrats are urging action after a “damning” report from 60 Minutes on Sunday in which whistleblowers allege insurance companies significantly altered damage reports to underpay claims after Hurricane Ian.

In the 60 Minutes piece, one insurance adjuster, Jordan Lee, said he completed a damage report that said one family should be owed $231,368.57, but the insurance company report sent to the family was “totally different.”

The insurance company report said the family should get only $15,469.48. Lee’s report said the family needed a new roof, but the insurance company’s report read as a repair, he told 60 Minutes.

He later learned that a desk adjuster deleted entire sections from his report, but left Lee’s name and license number on it, without telling him they were making changes.

Lee told the outlet he handled 46 claims, and 44 of them were changed. None of them were changed to a higher amount. He was unaware the reports were being changed until storm victims started calling him.

Lee was among those who testified in 2022 in front of state legislators about the issue.

The House Democratic leaders sent letters to Speaker-Designate Daniel Perez (R-Miami) and Gov. Ron DeSantis. The letters were signed by representatives Fentrice Driskell (D-Tampa), Kelly Skidmore (D-Boca Raton), Christine...

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