There are many large problems in the way the United .States. manages its health care workforce today. The turnover rates are high. Burnout rates are growing. An aging population coming into Medicare is putting even more pressure on care consumption. By many indications, it’s going to get worse before it can get better.
Through my work, I talk with healthcare leaders every day who feel that they are at the limit. One physician services executive said his organization is like a water glass filled to the brim on a paper napkin – maxed out, it spills over with every shake. He is trying to design for flexibility and resilience so the glass can shake without spilling over, or at least not soaking the napkin, but he feels constrained. There is no bigger glass to have; there is no less water. With each new patient surge, each new crisis, each new cost cut, the problem feels harder to fix. In this scenario, why even ask your workforce for feedback when there are no remedies to offer?.
Leslie Snavely
CHG Healthcare
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