Their conversation comes at a consequential moment: social media companies are reaching major settlements, school districts are seeking recovery for student mental health costs, and families are pursuing claims over online grooming and exploitation.
Haugen's story is also the subject of The Social Reckoning, directed by Aaron Sorkin, which opened in theaters nationwide on October 9. The film stars Mikey Madison as Haugen, Jeremy Allen White as Wall Street Journal reporter Jeff Horwitz, and Jeremy Strong as Mark Zuckerberg. It serves as a companion to The Social Network that follows the effort to bring Facebook's closely guarded internal information into public view.
One example Haugen raised in the interview captures why that internal information still matters:
"That one example says everything," said Missy Sims, Senior Counsel at Milberg. "A simple, low-cost fix, tested, proven to help kids focus, and it didn't go live because it would have cost them engagement. Our school district clients are the ones left absorbing the cost of that decision, in counseling budgets and classroom disruption."
Haugen testified before a Senate subcommittee on October 5, 2021, describing how Facebook, in her account, repeatedly prioritized profits over safety. She challenged the company's public explanations of its products and argued that safer social media was possible.
"This is exactly why internal documents matter so much in these cases," said Vicki Maniatis, Senior...
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