Dive Brief:

• An Illinois gas station and convenience store operator has agreed to pay $75,000 to settle claims it failed to protect an employee from customer harassment, the U.S. Equal Employment Opportunity Commission said July 13.
• The Kelley Williamson Company employee was subjected to months of sexual advances and crude jokes by a customer, the agency said. She and others reported the customer’s conduct, but the employer failed to act promptly to stop the harassment, EEOC alleged in an earlier lawsuit.
• “Employers must take reports of sexual harassment seriously and act promptly to stop harassment when it occurs,” said EEOC Chicago District Director Julie Bowman in a statement announcing the settlement.

Dive Insight:

Federal law protects employees from sexual harassment at work, meaning employers are required to take steps to stop any such harassment and prevent it from recurring, according to EEOC, the agency tasked with enforcing those provisions.

The law — Title VII of the Civil Rights Act of 1964 — doesn’t prohibit simple teasing or isolated incidents, according to the agency’s website, but rather harassment that “is so frequent or severe that it creates a hostile or offensive work environment or when it results in an adverse employment decision (such as the victim being fired or demoted).”

As the most recent example illustrated, an employer can be held liable for harassment from those who don’t work for the company, such as a client, vendor or customer.

Similarly,...

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