Employees are using GenAI tools to draft legal complaints. They’re often packed with errors, but legal teams must take them seriously anyway
Although AI-assisted complaints appear polished and professional, they often contain inconsistencies, irrelevant arguments and, at worst, fundamental inaccuracies. But employers must not prejudge any of the points. These claims must be reviewed carefully and responded to whether they are drafted with AI or not. And this is creating a huge time and cost burden for HR teams and their lawyers.
The problem is that many individuals rely on these tools without verifying the accuracy or relevance of the output. They often treat AI-generated content as authoritative without applying even their own judgment, let alone seeking legal advice.
Some employees are even filing litigation with the help of AI tools. As a result, they could submit obscure claims and arguments that have almost no chance of succeeding. In one recent employment tribunal, a claimant used GenAI to write a letter alleging corporate manslaughter by their employer. The catch? No one had died.
Nonetheless, employers must respond to such arguments to properly defend themselves. This is driving up legal costs for both parties and adding complexity to what should and would have been straightforward cases, if AI had not been involved.
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