With tech platforms reducing their reliance on human fact-checkers, users are increasingly utilizing AI-powered chatbots -- including xAI's Grok -- in search of reliable information, but their responses are often themselves prone to misinformation.
"The investigation into Grok's performance during the first days of the Israel-Iran conflict exposes significant flaws and limitations in the AI chatbot's ability to provide accurate, reliable, and consistent information during times of crisis," said the study from the Digital Forensic Research Lab (DFRLab) of the Atlantic Council, an American think tank.
"Grok demonstrated that it struggles with verifying already-confirmed facts, analyzing fake visuals, and avoiding unsubstantiated claims."
The DFRLab analyzed around 130,000 posts in various languages on the platform X, where the AI assistant is built in, to find that Grok was "struggling to authenticate AI-generated media."
Following Iran's retaliatory strikes on Israel, Grok offered vastly different responses to similar prompts about an AI-generated video of a destroyed airport that amassed millions of views on X, the study found.
It oscillated -- sometimes within the same minute -- between denying the airport's destruction and confirming it had been damaged by strikes, the study said.
In some responses, Grok cited the a missile launched by Yemeni rebels as the source of the damage. In others, it wrongly identified the AI-generated airport as one in Beirut, Gaza, or Tehran.
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