Management and people professionals are at odds when it comes to monitoring remote employees’ productivity, a survey has found.
The study of 2,000 senior managers, HR decision makers and line managers found that more than half (55 per cent) support monitoring employees’ habits to determine their risk of burnout.
Conducted by the CIPD as part of its Technology, the workplace and people management report, the survey found that two in five (39 per cent) bosses think collecting information on regular home workers is unacceptable and 6 per cent are unsure. But two in five (41 per cent) people professionals were ‘less comfortable’ with these measures.
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Gemma Dale, lecturer at Liverpool John Moores University and co-founder of The Work Consultancy, acknowledged that companies might want to gather information on remote workers to identify dangers to their wellness, but warned that certain data measures can be misleading. “Time [spent] on laptops is a blunt measure. A lot of usage time does not necessarily equal overwork; similarly neither does working out of hours as employees may simply be working in a time flexible way,” she said, adding that people professionals should have clear reasoning for monitoring and also be aware of any drawbacks.
“I would...
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