More than 8 in 10 say AI tools boost employee productivity
Nearly half (49 per cent) of Canadian employees believe using artificial intelligence should be required in the workplace, according to a report from KPMG.
This is the case even though 40 per cent do not know what AI controls are in place where they work, and only 29 per cent say their employer has a comprehensive AI policy—up from 18 per cent in 2024.
Davin Gnanapragasam, chief technology officer and tax partner at KPMG in Canada, is calling on employers to move quickly to close the policy gap.
Organisations “can’t leave employees guessing at the expectations around AI use,” he says, calling for comprehensive policies that spell out acceptable use, controls and responsibilities, backed by learning that “bridges deep industry expertise and a strong understanding of AI.”
Previously, Canada developed a legislation, including the Artificial Intelligence and Data Act (AIDA) - which is part of Bill C-27, the Digital Charter Implementation Act, 2022, Canada’s first attempt to create a national regulatory framework for AI that specifically focuses on the regulation of international and interprovincial trade and commerce in AI systems - and the Consumer Privacy Protection Act (CPPA), re-introduced to apply to those who develop and use “automated decision systems.”
Despite that policy vacuum, employees report significant benefits from generative AI tools, according to KPMG’s survey of more than...
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