Half (55%) of whistleblowing complaints made in 2024 were HR-related, according to research findings revealed today.
Researchers for whistleblowing solutions provider Safecall defined "HR-related complaints" as those that HR could be responsible for resolving, including complaints about bullying, discrimination and unfair treatment.
The proportion is slightly down from the previous year's analysis (2023), where HR-related concerns made up 58% of all complaints to Safecall, the same as in 2022, when 55% of complaints were HR-related.
The statistics in Safecall's annual whistleblowing benchmark report are drawn from its own database of more than 5 million employees in more than 1,000 organisations worldwide.
Overall, Safecall's researchers found that reports of whistleblowing had increased 16% from 2023, its highest recorded level of complaints.
In an environment of increasing complaints, HR professionals must continue their work in fostering employee trust, handling complaints correctly, and building psychologically safe workplaces, suggested Joanna Lewis, Safecall's managing director.
She told HR magazine: “Anonymity, and thus a consequence-free environment, fosters a safe space and assures employees that they will not face repercussions for their reports. Employees should be able to trust that those they are reporting to know how to handle them correctly.
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