While Hertz has been attempting to garner some positive news with reports of the company expanding its EV offerings, there’s still a lot of ugly going on between the company and its customers. Namely, false accusations of rental thefts. INC.com reports that five more customers have come forward and are suing the company over false accusations of rental theft.
There have to be hundreds of people who have accused the company of having them falsely arrested over their rental cars, and the timeline of this problem has only gotten worse since its began.
In late 2021, 160 people came forward and claimed Hertz had them falsely arrested. A few months later, it was reported that the exact number of people who had been arrested wasn’t known. Because of this, a federal judge ordered the company to make its rental records public. But Hertz tried to downplay the number of arrests, acknowledging that it happened, but only to 0.014 percent of renters out of 25 million annual rental transactions. But customers started to come forward with claims and records of their arrests.
The company got a new CEO at the end of February 2022, a former Goldman Sachs executive named Stephen Scherr. But rather than address the arrests, his first month on the job was filled with ordering thousands of EVs from Polestar along with a problematic deal for thousands of Teslas.
And the accusations kept coming. In April, a former manager turned whistleblower for the company came forward saying Hertz was going...
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