More people have come forward to claim they were accused, arrested or even jailed after Hertz reported cars they had legitimately rented were stolen.
Carrie Gibbs was arrested at a California gas station in 2019 after Hertz told police she'd stolen the truck. The truck had been rented for her from Hertz by an insurance company after an accident, but police took her to jail, and she was charged with felony car theft.
The case was later dismissed but Gibbs said in court papers she lost her real estate license for a year.
"I've been a real estate agent for 18 years. So this is the most frustrating thing ever," Gibbs told CBS News' consumer investigative correspondent Anna Werner.
A NASA employee claims he was also targeted after Hertz reported his vehicle stolen. According to him, he was driving a rented Hertz SUV when a Florida police officer held him at gun point after Hertz filed a theft report two days earlier, claiming the vehicle NASA had rented was stolen.
He was later released and has also filed a claim against the rental company.
Another claimant, Florida banker Manuel Garcia, said he watched as his Hertz rental car was towed away while he was at a restaurant after it was also reported it stolen—even though he said he had been leasing the car for months.
"Never in my life would I imagine that I would be in a situation like this," Garcia said.
Carmen Bosko rented a car from a Florida Hertz location in January and said she returned it in April. But in August, officers...
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