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Thursday, May 14, 2026

Hertz false arrests: Company yet to drop prosecution despite promise to do 'right' by customers - Fox Business

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Car rental company Hertz has yet to drop charges against any of the outstanding 40 cases of alleged car theft even after new CEO Stephen Scherr said the company would rectify such erroneous cases.

"When you have the CEO that knows what the damages were and the pain and harm visited upon these victims […] and when he went out there saying that this is going to get resolved, we're pushing it behind us, all right," Attorney Francis Malofiy told FOX Business. "He has to follow through on his word and he failed to do so."

Some 165 Hertz customers, as of Nov. 2021, claimed that they had legal and appropriate rental contracts with the company, but in each case ended up in trouble with police who told them the vehicle had been reported stolen. New evidence suggests the company did so by backdating rental agreements after payments for extensions failed, but no one alerted customers to the change.

Scherr, who took over the post in Feb. 2022, appeared on Bloomberg TV in early April and pledged that Hertz would tackle the issue of reports of false arrests as means of reclaiming vehicles. He claimed the company had implemented new policies to prevent further arrests and would look to settle with victims.

The CEO appeared on CNBC two days later, saying it’s "not acceptable to Hertz to have any customer, a single customer, sort of, caught up in some of what’s...



Read Full Story: https://www.foxbusiness.com/retail/hertz-false-arrests-prosecution-promise