All’s well OK that ends well OK. Months of reporting tied to lawsuits filed by Hertz renters falsely accused of theft should now come to a halt. Maybe.
Here’s the company’s statement on the multi-million dollar settlement, which doesn’t say much about Hertz’s culpability, nor any plans it has in place to prevent something that has only occurred with this rental company from happening again.
Hertz Global Holdings, Inc. (NASDAQ: HTZ) today announced the settlement of 364 pending claims relating to vehicle theft reporting, bringing resolution to more than 95% of its pending theft reporting claims. The company will pay an aggregate amount of approximately $168 million by year-end to resolve these disputes. The company believes it will recover a meaningful portion of the settlement amount from its insurance carriers.
“As I have said since joining Hertz earlier this year, my intention is to lead a company that puts the customer first. In resolving these claims, we are holding ourselves to that objective,” said Stephen Scherr, CEO of Hertz. “While we will not always be perfect, the professionals at Hertz will continue to work every day to provide best-in-class service to the tens of millions of people we serve each year. Moving forward, it is our intention to reshape the future of our company through electrification, shared mobility and a great digital-first customer experience.”
First, it’s only “95%” of...
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