Hinduja Global Solutions agreed to pay $392,700 to resolve claims it failed to pay telephone-dedicated workers sufficient overtime wages.
The settlement benefits a class of people who worked for Hinduja Global Solutions as telephone-dedicated employees and who were compensated on an hourly basis between Jan. 1, 2015, and Dec. 31, 2021, but who did not receive the full amount of overtime wages owed to them.
The settlement also benefits a Fair Labor Standards Act (FLSA) collective of people who worked for Hinduja Global Solutions as telephone-dedicated employees and who were compensated on an hourly basis between Jan. 1, 2018, and Dec. 31, 2021, but who did not receive the full amount of overtime wages owed to them.
In addition, the settlement includes a subclass of the same workers from Illinois.
Plaintiffs in the class action lawsuit accused Hinduja of failing to pay overtime wages for hours worked over 40 hours in a week due to unrecorded pre- and post-shift work. The class action lawsuit claims this conduct violated the FLSA, Illinois Minimum Wage Law (IMWL) and Illinois Wage Payment and Collection Act (IWPCA).
Hinduja Global Solutions is a digital customer experience provider that employs over 20,000 employees across eight countries.
Hinduja hasn’t admitted any wrongdoing but agreed to a $392,700 class action settlement to resolve the wage and hour allegations.
Under the terms of the Hinduja Global Solutions settlement, class members can receive a cash payment based on...
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