A whistleblower working on Britain’s Homes for Ukraine scheme has revealed that he and his colleagues “don’t know what we’re doing”, and claims the scheme has been “designed to fail” in order to limit numbers entering the UK.
Amid criticism over the numbers of Ukrainians so far allowed to come to the UK, the insider revealed that confusion, poor morale and lack of guidance meant staff contracted to the scheme frequently resorted to “making up” their response to cases.
Staff working on the helpline for the scheme – introduced after widespread fury over the UK government’s initial response to the Ukrainian refugee crisis – revealed that they received only three hours of training with no follow-up help, and said any complaint or suggestion to improve the system was met with silence.
“We don’t really know what we’re doing,” said the source, who works for the private company responsible for processing the documentation of Ukrainian refugees. “The system is designed, it would appear, for people to fail. They want to keep the numbers down. Everything they do feels as if it is to do that. I’ve even had a barrister and lawyers on the phone saying they couldn’t understand the system.”
The whistleblower questioned the official government data on Ukrainian refugees, claiming the statistics gave the impression that ministers were being more generous than they were in reality.
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