Chief technology officers should follow the do no harm mantra of the Hippocratic Oath when incorporating artificial intelligence software into company platforms.
While an overarching goal of introducing AI is to increase efficiencies or remove biases, there are often unexpected consequences when good ideas unintentionally cause harm.
For example, use of facial recognition technology to identify criminal suspects can sometimes result in the arrest (or worse) of an innocent person. Or the development of a weaponized drone for the military that falls into the wrong hands can stray far from the developer’s original intention.
Here is how technology companies and those who use the technology might look beyond the intended uses of AI to identify potential unforeseen consequences.
There are some important questions to ask when evaluating the ethics of a new AI solution, which can differ from industry to industry and company to company.
Most of corporate...
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