How Businesses Should (and Shouldn't) Respond to Union ... - HBR.org Daily
Summary. In 2022, workers in the United States voted to form more unions than they have in nearly 20 years, and labor has recently organized at companies in almost every industry. But most business leaders have responded in an outdated way, by embracing union busting...
Picture this: You’re the proud CEO of a successful company, known for being a great place to work, and you open the news to find that your biggest competitor’s workforce is unionizing. You knew about the new wave of organized labor, but you never thought it would happen in your industry. Now you start to wonder if you might be next.
It’s a reasonable concern. Today, more workers than ever say they would join a union if given a chance, and public approval of unions is at its highest level in more than 50 years.
This is more than just talk. In 2022, workers in the United States voted to form more unions than they have in nearly 20 years, and labor has organized at companies in almost every industry, ranging from Alphabet and Amazon to REI and Trader Joe’s. Railroad workers and journalists alike are part of this trend. Even Starbucks baristas — who have long been seen as having some of the best jobs in the service industry — are unionizing. Thanks to social media and digital communication, it’s easier than ever for workers to share stories about how your company treats them.
If you’re like most business leaders, you’re worried about how a union might affect your company, but your education involved almost no...
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