Research by NAVEX found that in 2021 – of their 14,000 customers, with a total of 75 million employees – there were 14 million workplace misconduct incidents reported via the NAVEX hotline
Businesses face significant challenges trying to manage and reduce misconduct, the fallout of which can be serious reputational damage to brands.
Businesses must take allegations of workplace misconduct seriously. Not only does this protect the business, but it also helps the affected members of staff and works to guard against future incidents.
Workplace misconduct covers a broad range of problems, including toxic cultures, harassment and bullying. While misconduct is by no means a new phenomenon, the rise in the number of employees working from home has made dealing with it more complex. Since the shift to hybrid working, organisations have struggled to manage new issues, such as monitoring negative remarks in private video calls.
Business leaders should encourage ‘speak-up cultures’ to help prevent workplace misconduct, properly manage incidents, and empower employees faced with bullying to speak out. To do so, they must build a safe and supportive workplace where employees feel comfortable enough to express concerns about someone’s behaviour at work.
Alongside internal pressures, business leaders also need to meet external demands from...
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