India’s global capability centre (GCC) sector continues to expand across major technology and business hubs, including Tier-1 cities such as Bengaluru, Hyderabad, Chennai, Pune, Mumbai, Delhi-NCR, and Ahmedabad. As GCCs scale their workforce across multiple locations, maintaining consistent employment practices is becoming more complex.
Although India’s four labour codes provide a common national framework for wages, industrial relations, social security, and occupational safety, health, and working conditions, their implementation also involves state-level rules and administrative requirements. States can differ in areas such as minimum wages, working hours, holidays, employment registers, establishment registrations, and other operational requirements.
For GCCs with employees in multiple states, this creates a compliance environment in which a single national HR policy may not be sufficient. Companies need to combine a central employment framework with state-specific compliance controls.
GCC Labour Compliance
Our India team helps MNCs navigate state-level labour requirements, monitor regulatory changes, and align HR policies.
GCCs typically operate as centralised service organisations with standardised HR, payroll, and workforce-management systems. However, Indian labour compliance remains partly decentralised.
State governments and local labour authorities administer various employment-related requirements. As a result,...
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