Ethics might be an unusual course of study for the average CEO, who more commonly earns a degree in business administration or finance. For Lucy Suros, however, the master’s degree in ethics she holds informs more than her outlook on life — it has been integral to employee management at learning platform Articulate, the company she helms.
Articulate has developed its own management framework, called the Human-Centered Organization Framework, to guide how the company thinks about its workers and mission. It’s more than just talk; Articulate consistently performs highly in the workplace happiness rankings, ranking on Inc.’s Best Workplaces list for 2020 and 2022 and among Glassdoor’s Best Places to Work 2022. In addition, Suros has a 97% approval rating on Glassdoor and the company boasts a 4.9-star rating overall.
Suros spoke to HR Dive about how her background informs her approach to work and why Articulate plans to stick to its employee-first approach — even if the company undergoes an economic downturn.
Coming from a mindset rooted in creating purpose and meaning, Suros rejects the increasingly outdated notion that personal and professional life can be evenly divided, and that people can or should derive most of their meaning outside of the workplace. “I’m very interested and always been very interested in [questions like], ‘Why are we here?’ ‘What are we here to do and how do we live our best lives?’” she said.
“I’m interested in that whole...
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