Leading employment lawyer discusses using AI in claims and how businesses can handle them when they arise

Litigation claims are on the rise in Australia, according to a leading employment lawyer, because of key changes in the demands of workers.

“We’re seeing an increase of around 30-35% in unfair dismissal jurisdiction and that’s because a lot more people are willing to go at it alone and not seek legal assistance,” James Parkinson, partner at Kingston Reid in Perth, outlined.

“With the cost of living and other economic circumstances, I think that plays a big part in why we’re seeing more people bringing claims forward.”

Parkinson added that, in order to deal with these issues, employers need to be better prepared in exactly how these claims can be dealt with.

Planning for dealing with litigation cases

Speaking ahead of HRD’s Employment Law Masterclass in August – where Parkinson will delve deeper into how to better protect your workplace from litigation – he outlined the necessity of “pausing for thought,” especially with more people utilising artificial intelligence (AI) in bringing claims.

“It’s a tool you can use – but it shouldn’t be a substitute for the work that needs to go into bringing a case. This is what I’d say is key, especially with an increase of self-represented litigants who believe it could offer the complete answer.”

“The issue is the technology is prone to hallucinations – that’s a real risk to someone’s case and could be doing them a disservice,”...

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