One of the ways workers who are returning to physical workplaces can reconnect to management and one another is through town hall-style meetings. Gathering everyone together can be helpful in smoothing the transition back to the office, as long as it's done right.
Sometimes called "all-hands" or "total team" meetings, town hall meetings serve many purposes. In a post-pandemic world, they can be used to foster relationships with senior leaders and colleagues in a more meaningful way, as some of these relationships may have weakened or disappeared in recent years.
"Town hall meetings connect the leadership team with all team members to share important information and inspiration, and to understand what's on their minds," said Cheryl DeSantis, chief people and diversity officer at SmileDirectClub, a dental services company based in Nashville, Tenn., with more than 3,600 employees. "It's important to come together."
In fact, some companies report that their returning employees crave clarity and connectivity—and town hall meetings can be utilized to address both.
"Coming out of the pandemic, employers' ability to provide clarity has become further distorted," said Nick Goldberg, founder and CEO of virtual professional coaching platform EZRA. "From lack of certainty around key business decisions, staff transitions, going digital and much more, employees are left with a sense of ambiguity, which can result in feelings of distress at work. The sort of information that may seem...
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