ACAS HAS launched a transformative 5-year strategy to modernise how disputes at work are handled across Britain.

The new Acas strategy will help to support economic stability by reducing the cost of conflict – estimated to be 28.5 billion – through increased prevention, improved management, and earlier resolution of disputes.

This builds on strong results from our previous strategy, which saw record levels of disputes resolved without the need for a tribunal.

This comes as we experience increased demand for our services and ahead of major new employment law reforms.

• New Acas-commissioned YouGov polling of over 1,000 employees in Great Britain finds that 44% of workers who knew of conflict in their organisation over the last 3 years said it has increased, compared to just 13% who say it has decreased.
• The same survey reveals that pay, working patterns, and capability and performance are now among the top causes of workplace conflict.
• Latest figures show we handled 117,000 individual disputes in 2024-25, the highest number since the covid-19 pandemic.

The Employment Rights Bill will introduce significant changes to employment law as part of the government’s plan to Make Work Pay.

The new Acas strategy will:

• prevent more disputes before they arise by targeting industries and groups where conflict is most likely
• support employers to manage conflict well with clear guidance, tools and training offers
• equip workers and employers with the skills and confidence to resolve...

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