In a significant move, the Central Consumer Protection Authority (CCPA) has imposed a fine of 3 lakh on Sriram’s IAS, a civil services coaching institute based in Delhi. The action comes after the institute was found guilty of running misleading advertisements concerning the UPSC Civil Service Exam (CSE) 2022.
The Ministry of Consumer Affairs, Food and Public Distribution released an official statement today, revealing that Sriram’s IAS violated the Consumer Protection Act, 2019. The institute’s advertisements included claims such as “200 plus selections in UPSC Civil Service Exam 2022” and “We are India’s No 1 Prestigious UPSC/IAS Coaching Institute.” These statements, according to the CCPA, were found to be deceptive as they failed to provide clear information about the specific courses taken by the successful candidates.
The CCPA’s investigation uncovered that Sriram’s IAS had advertised a range of courses but did not disclose which specific courses the successful candidates had enrolled in. This omission led to a misleading impression that all the candidates who succeeded in the UPSC CSE 2022 had taken the paid courses offered by the institute. In reality, many of these candidates were part of free or subsidized programs, including the Free Interview Guidance Programme and the Free Test Series.
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