Many companies in India are introducing artificial intelligence training for all their employees, with a focus on real-world applications.

“The goal is clear — make AI less a theoretical concept and more a capability multiplier across the workforce,” said Achal Khanna, CEO of SHRM East.

While many organizations have basic AI awareness programs, Khanna said some progressive employers are now investing in role-specific AI enablement for their employees, including prompt engineering and workflow automation. “India Inc. is at an inflection point,” she said.

As organizations around the world figure out their AI adoption plans, recent research by McKinsey & Company found that many employees “are eager to gain AI skills.”

HR experts in India said they see AI’s role as that of a collaborator and not a replacement for employees.

“Our people can focus on higher-order tasks while some repetitive, analytical, and administrative workload can be managed more efficiently by AI,” said Preeti Bose, head of leadership and talent at Cyril Amarchand Mangaldas, a law firm headquartered in Mumbai. Rather than just introducing AI tools, she said they’re looking to develop a culture of AI adoption.

Building a Habit of AI Use

Similarly, at Mumbai-headquartered advertising firm MullenLowe Lintas Group, HR director Garima Pant seeks to build a habit of AI use among employees.

To begin, Pant said the company gave basic training on generative AI (GenAI) to all staff, which includes explaining how...

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