Inflight supervisors at American Airlines have allegedly been told to search airport terminals for flight attendants who aren’t wearing their uniforms correctly, according to a whistleblower who claims to have knowledge of the matter.
The supervisors have reportedly been ordered to look high and low for flight attendants in non-compliance with AA’s strict uniform guidelines and write up three crew members per week.
Flight attendants who are spotted and written up by a supervisor could face disciplinary action, including termination. The whistleblower claims it is highly unusual for managers to be deployed solely to look for uniform non-compliance issues.
The report comes less than a month after a leaked internal memo leaked detailed a new crackdown on crew members defying appearance guidelines such as wearing an ‘all-season’ coat outside of winter or wearing the uniform skirt more than one inch above the knee.
The memo warned flight attendants that the Dallas Fort Worth-based carrier was seeking “100% compliance” with appearance guidelines and that rule breakers would face unspecified “follow-up” action.
As well as checking out how flight attendants are wearing their uniform, supervisors have also been tasked to check out grooming standards, ensuring that flight attendants aren’t sporting orange nail varnish or nail art.
In response to another management initiative, Julie Hedrick, the president of the Association of Professional Flight Attendants (APFA), which represents...
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