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Sunday, October 11, 2026

Insurance company seeks arbitration of ex-employee's discrimination, harassment claims - HRD America

Arbitration agreement was included in parent company's employee handbook, which was distributed via email

In a recent case, a former employee initiated a case against her previous employer for discrimination, harassment, and wrongful termination. The defendants attempted to compel arbitration based on an agreement that the employee allegedly acknowledged through electronic means.

The plaintiff in the case of Trinity v. Life Insurance Company of North America et al. served as a claims associate, then as a senior claims associate for the Life Insurance Company of North America. She was fired in January 2020.

The plaintiff sued the defendants – who were the insurance company, the plaintiff’s direct supervisor, and the person to whom she indirectly reported – for economic, noneconomic, and punitive damages and for attorney fees.

The plaintiff’s claims included discrimination and harassment based on disability by association and age in breach of California’s Fair Employment and Housing Act, as well as wrongful termination in violation of public policy.

The defendants filed a motion to compel arbitration on the basis of an arbitration provision in Cigna Corporation’s 2013 Employee Handbook, which was distributed via email to the employees of all Cigna Corporation’s subsidiaries, including the Life Insurance Company of North America.

The defendants argued that the plaintiff agreed to and was bound by the employee handbook’s arbitration provision and that an arbitrator should...



Read Full Story: https://www.hcamag.com/us/specialization/employment-law/insurance-company-see...