Reduce fraud losses that lead to increased consumer premiums with help from Pindrop’s voice authentication and fraud detection solutions

Outdated authentication methods can incur heavy costs for insurance companies. Not only do false claims and policy takeovers expose your brand to increased reputational risks, they amount to over $300 billion in losses each year.

Unlike other industries, insurers’ assets are intimately tied to their reputation. Policyholders place significant trust in their insurers, and providing secure service is vital to conducting business. Pindrop can help reduce the fraud that threatens your reputation, but also enable you to quickly react and remediate fraudulent activities.

Insurance providers can be the target of intense fraud activity from both individuals and organized crime, where policy manipulation from account takeover can be costly. Pindrop helps insurance companies protect policyholder accounts from takeover and abuse, including fraudulent claims, policy cashouts, and other identity scams.

Some policyholders may only reach out in a moment of crisis to process a claim, where just a single, high-stakes phone call has the potential to make-or-break the relationship. Pindrop helps remove friction and save time on every call, allowing agents to shine bright when the pressure is on.

From reducing bottomline fraud costs to cutting wait times for authentication, Pindrop provides more efficient ways to serve policyholders. Pindrop solutions are...

Read Full Story: https://news.google.com/__i/rss/rd/articles/CBMiLWh0dHBzOi8vd3d3LnBpbmRyb3AuY...