Ithuba Holdings (RF) (Pty) Ltd, the officially appointed temporary licence holder of the National Lottery, has taken proactive steps to egarding the transition to its new lottery operating system that is set to take effect on June 1.
These statements come in light of claims made in a recent news article.
The company asserts that their transition has been executed efficiently and in accordance with the established transition plan, crediting the process as one of the most effective system transitions in both local and global lottery operations.
“Our transition has featured a seamless integration across all major banking partners, including FNB, Capitec, Standard Bank, Nedbank, Absa, and others. Additionally, the new system boasts full functionality across mobile and telecom networks, with major players like MTN and Vodacom fully onboard," Ithuba said in a statement.
Furthermore, Ithuba reported that all e-commerce platforms, including the National Lottery website, mobile app, and USSD services, are fully operational, serving over 250,000 devices nationwide.
While acknowledging that isolated technical adjustments were necessary at specific retail sites, a standard aspect of any large-scale technological transition, Ithuba emphasised that these incidents were logged, monitored, and promptly addressed by trained field teams.
“We extend our sincere appreciation to our National Lottery partners—retailers, technical vendors, banking institutions, and telecom networks—whose...
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