By Angelica Wedell
Law enforcement as a profession faces unique challenges as the country makes cultural shifts in community-centered policing. Pandemic restrictions, risk of infection, protests, increased scrutiny, national negative attention, strained resources and increased demands naturally take a toll on working officers.
Despite these challenges, new survey results from National Research Center (NRC) at Polco reveal silver linings for law enforcement agencies. “Our trend data are preliminary. But we are finding some positive changes in how police and sheriff employees rate their organizations,” said Polco Senior Vice President of Innovation Michelle Kobayashi.
“Compared to before COVID, we see the biggest improvements in internal communication and performance management (discipline, managing low-performing employees),” Kobayashi explained. “This may represent the fact that many law enforcement agencies are now strengthening internal protocols to avoid negative police-resident interactions.”
NRC has worked with communities across the country to conduct local government employee surveys (The National Employee Survey). From this, NRC developed The National Employee Survey for Law Enforcement (The NES-LE). The survey assesses many workplace characteristics such as quality of services, workload, employee engagement and more – all from the perspectives of department employees. The...
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