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Wednesday, October 21, 2026

Legal Hand Call-In Center opens for Albany, Schenectady County residents - NEWS10 ABC

SCHENECTADY, N.Y. (NEWS10) — The Center for Community Justice of Schenectady has launched a Legal Hand Call-In Center serving Schenectady and Albany Counties. The call-in center is designed to help provide information to people to try to resolve issues before they become legal problems.

Trained community volunteers, who are not lawyers, are able to provide information, assistance, and referrals to help members of the community address issues affecting their lives. These areas include housing, family, domestic violence, government benefits, immigration, employment and consumer issues. The volunteers try to prevent problems from turning into legal actions.

The volunteers, using an online database of laws and community resources, provide information and assistance to address the issues of those seeking assistance. Volunteers are provided with training, a laptop, and headset, and work from their homes. The information and assistance provided can include help with navigating social services systems, providing information about public benefits, making advocacy calls, assistance in completing online forms and drafting letters.

“The Center for Community Justice is thrilled to bring this valuable resource to the Schenectady and Albany area,” said Cheryl Vallee, Executive Director, Center for Community Justice, “This resource will empower our entire community and increase access to justice for all.”

All services are free and there are no eligibility requirements. The center says...



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