What’s happening at Lightspeed?

Montréal-based e-commerce and point-of-sale provider Lightspeed Commerce is laying off approximately 200 employees, marking its second round of layoffs this year. These cuts represent about 7% of its workforce, which numbered roughly 3,000 as of March 31, 2024.

The layoffs are part of a broader restructuring aimed at aligning resources with strategic business priorities. Lightspeed stated that the affected roles are outside of its focus areas: North American retail (including Golf and NuOrder platforms) and European hospitality.

Official statements and context

• Profitability Focus: Lightspeed emphasized its commitment to achieving profitable growth. “Lightspeed is focused on growing where we have the strongest product-market fit and right-to-win,” said CEO Dax Dasilva.
• Active Hiring in Key Areas: While reducing its headcount, Lightspeed is simultaneously hiring for roles in product, technology, and go-to-market teams.
• Investor Relations: Gus Papageorgiou, head of investor relations, noted that Lightspeed aims to optimize its operations in regions and segments where it sees the strongest growth potential.

Earlier in 2024, Lightspeed cut 280 jobs and launched a stock buyback program as part of CEO Dax Dasilva’s initial moves after returning to the helm.

Employee support and next steps

Non-unionized employees affected by layoffs may be eligible for severance pay, which is determined by several factors, including role, tenure, and age.

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