Lufthansa Group (Lufthansa) is planning to shutter its call centre in Peterborough, Ont. next spring — affecting approximately 300 jobs.
The company confirmed in a statement to Global News that it plans to cease operations at the location on Fisher Driver by the end of May 2026.
“[Lufthansa InTouch] is committed to supporting the affected employees during this transition phase, including through fair severance payments, an employee assistance program, and professional support in finding new jobs,” the statement reads.
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If you’re fired or let go from Lufthansa InTouch, understanding your legal rights in Ontario is crucial.
Non-unionized employees in Peterborough are entitled to severance pay. This includes individuals working full-time, part-time, or hourly.
The amount you’re owed is based on a variety of factors, including your role, tenure, age, and ability to find similar work.
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