Two Lululemon employees have been fired for cause after they confronted shoplifters at the company’s store in Peachtree Corners, Georgia.
According to news outlets, including CNN, the incident took place in April. Cellphone footage shared on social media shows two individuals wearing hoodies and face masks rush into the store, grab as much merchandise as they can carry, and then quickly flee.
During the theft, one of the terminated workers was filmed very close to the individuals — yelling “get out” repeatedly.
“In this particular case, we have a zero-tolerance policy that we train our educators on around engaging during a theft…we put the safety of our team and of our guests front and centre. It’s only merchandise,” Lululemon CEO Calvin McDonald told CNBC in an interview on June 2.
“Unfortunately, in this situation, the educators knowingly broke the policy [and] engaged with the thieves at multiple points — including following them out of the store.”
LISTEN: Employment lawyer Lluc Cerda discussed Lululemon’s decision to fire the two U.S. employees for cause with Kelly Cutrara on 640 Toronto.
Following the termination, calls are continuing to grow for the Vancouver-based retailer to reinstate the two workers.
However, Lululemon stands by its decision to let the employees go.
In a statement to CNN, the company reiterated that it has an “absolute zero-tolerance policy” for “engaging with guests in a way that could put [staff], or others, in harm’s way.”
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