Managers who aren't trained on how to conduct effective interviews may cause organizations to lose out on the best candidates—something they can ill afford during the Great Resignation. What's more, managers who don't receive proper training are likely to place their organizations at risk of violating a host of employment laws, including Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act and the Age Discrimination in Employment Act.
To mitigate this risk, organizations should train managers on the hiring process, urged Michael Cohen, an attorney with Duane Morris in Philadelphia, during his presentation "Managing Your Managers to Manage Better: A Practical and Necessary Look," a SHRM Annual Conference & Expo 2022 preconference session held on June 12.
The need for better hiring practices is particularly acute in industries hit hardest by the pandemic and subsequent Great Resignation, such as hospitality, retail and health care. A session attendee who identified himself as an executive vice president at a health care organization in Louisiana told SHRM Conference Today, "We currently need nurses, and we will need nurses and other health care professionals in the future. Unfortunately, we are not able to create and train these essential workers overnight."
So, managers must treat the applicant pool well and employers must broaden the pool where possible, Cohen recommended.
'Don't Overprepare'
The first step is for the manager to prepare an...
She is 66 and on Original Medicare. Her latest Medicare Summary Notice (MSN) lists a $1,200 knee brace from a supplier she has never heard of. Her knees are fine and no package ever came. Medicare...