Managing performance effectively is one of the critical aspects of the management of any business. Employers who fail to tackle, promptly and effectively, the problem of underperforming employees, risk long running and often expensive legal and operational problems. Not only can poor performers undermine the efforts of co-workers and harm workplace culture, but their failings can have consequences for the bottom line.
Quite often, businesses facing these problems have underperforming employees that have not been properly made aware of their poor performance issues. Real difficulties emerge when managers:
Early, decisive action is crucial. Companies regularly seek advice for situations where employees have been underperforming for years. Worryingly, where an employee has been allowed to underperform for a long period, their understanding of what is required of them is often misguided and becomes entrenched. As a result, such employees may react with real resistance when challenged on their performance.
Failure to act early and decisively on poor performing employees can often lead employers into legal difficulties when the employer ultimately decides to act. Commonly arising legal issues in these circumstances include claims of constructive dismissal or unfair dismissal, adverse action,...
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