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Saturday, October 17, 2026

Managing your law firm's legal technology during tumultuous times - Thomson Reuters

How can law firms better support their legal technology initiatives along with the class of highly skilled professionals that staff and serve those efforts?

While the impact of the pandemic on how law firms and their attorneys work has been extensively covered for the past two years, relatively little attention has been paid to managing and interacting with legal technology professionals who support these lawyers, despite the unique aspects and characteristics of those working in the technical field.

However disparate legal professionals and legal technologists might be, these two groups do have one common thread, which is the importance of communication and collaboration, especially considering the current tight labor market in general and the technology sector specifically.

Foster alternative avenues of communication and engagement

Different types of individuals are comfortable with eyes on them in the courtroom versus those who train their eyes on a computer screen for hours on end. By nature, many technologists are introverts at heart.

Engineers responsible for the security of a law firm network, those in programming or support roles, or others responsible for the technical operations in areas such as e-discovery aren’t usually spending a lot of time on the phone or in meetings with their co-workers. Even the time around the coffee machine for casual conversations has ceased to exist in a world in which the typical employee now rolls out of bed and hops on their...



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