Leila Moosa, Senior Associate in the Employment Law practice, was recently featured on eNCA with Abigail Visagie, where they discussed “Quiet Cracking” in the workplace: What employers can do to help.
Leila explained that quiet cracking is a “silent collapse,” where employees disengage from the workplace, which may result in poor performance and an increased desire to resign. Unlike quiet quitting, which is more outward resistance driven by dissatisfaction or lack of appreciation, quiet cracking often happens under the radar.
Leila noted that it is often difficult for employers to identify the root causes of quiet cracking. This requires managers to actively engage with employees, understand their challenges, and identify the underlying reasons for declining productivity.
Some of the potential drivers of quiet cracking include uncertainty around work outputs and goals, lack of clarity on how employees’ roles contribute to the broader business, and poor communication or engagement with management. By addressing these issues, employers can create a healthier, more engaged, and more productive workplace.
Watch the interview below.
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