A single retaliation complaint to the California Civil Rights Department (CRD) led to the overhaul of a company’s employment practices, including an external review of its complaint processes, reporting requirements to the state and changes to HR operations.
The investigation didn’t stop with the retaliation claim. Here’s what happened:
In 2022, a former employee of Specialized Bicycle Components, Inc., filed a complaint with the state, alleging the company retaliated against employees who internally reported concerns about harassment and discrimination.
The former employee said that after reporting her concerns, she faced several forms of workplace retaliation. Specifically, she claimed:
The CRD launched an investigation and issued a “director’s complaint” – a tool used to help identify and address potential violations on behalf of a group of individuals.
As part of this broader investigation, the CRD identified other alleged deficiencies at the company, including that it did not maintain a structured system for addressing and resolving employee complaints related to discrimination, harassment or retaliation.
“The company is long overdue for an HR process that keeps pace with their commitment to performance,” said CRD Director...
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