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Thursday, November 27, 2025

New York State Releases Guidance on Retail Worker Safety Act - SHRM

New York state’s Retail Worker Safety Act went into effect June 2. Following months of anticipation and planning, covered employers in New York will now have to comply with the act’s workplace violence prevention policy, training program, and notice requirements. Just in time for the compliance date, the New York State Department of Labor (NYSDOL) released guidance on some key issues under the law, as well as a model policy and training program. The NYSDOL also provided an online complaint form where employees can report alleged violations of the act.

NYSDOL Guidance

The NYSDOL’s guidance clarifies some questions about covered employers under the act, as well as translation and training requirements. One key point is that the act applies to employers with employees who work in a retail setting, even if they are not employed by a retail store and are not involved in selling retail goods. For example, a cleaning business with employees who clean retail stores is covered under the act, even though those employees are not employed by the store itself and do not participate in selling retail goods.

The guidance also discusses the act’s requirements for employees who identify a language other than English as their primary language. Covered employers must provide all retail employees with a copy of the workplace violence prevention policy and a workplace violence training template in English. Employees who identify a language other than English as their primary language must be...



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