A care home has been placed in special measures after whistleblowers alerted the care watchdog to serious failings.
The Care Quality Commission (CQC) conducted an unannounced visit to the Ella McCambridge Care Home, in Walker, Newcastle, after being tipped off.
Inspectors rated it inadequate having found "widespread and significant shortfalls" in care.
The home's owners said they had acted immediately and new managers had since been brought in.
At the time of the inspection in January, the property in Winslow Place had 47 residents, including some with dementia.
The CQC found:
Alison Chilton, CQC deputy director of operations in the North, said the care home "wasn't well led" at the time of the inspection "which was impacting on all areas of the care people living there received".
However, she added a recent change in leadership at the home had left "staff and relatives feeling more confident" with the new team "focused on improving training and overall standards of care".
The home's parent company, Manor Care Home Group, said it acted immediately after being made aware of failings with Ella McCambridge's managers.
The firm's operational director, Vanessa Cutler, acknowledged CQC inspectors had...
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