Investigation also finds registrant lied to insurance companies seeking information
The Ontario Massage Therapists Discipline Tribunal imposed a 10-month suspension on a registered massage therapist found to have committed professional misconduct by failing to maintain records for multiple clients and treatments and letting others issue false receipts using his signature.
In College of Massage Therapists of Ontario v. Yang, 2025 ONMTDT 29, the regulator made the following findings regarding record-keeping, false receipts, and false responses to insurance companies during its investigation.
Regarding record-keeping, the investigation determined that the registrant created no health or financial records for 66 treatments delivered to clients in their homes and instead kept a spreadsheet with billing dates, treatment durations, and prices, without names or identifiers. The registrant also maintained no health records for some clients at four clinics.
Regarding false receipts and false responses to insurers, the investigation delved into the following incidents:
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