A new class action lawsuit alleges Overstock sends emails to consumers that contain false or misleading information in the subject lines in violation of Washington’s Commercial Electronic Mail Act.
Plaintiffs Morgan Crouch, Mallory Santic, Elyse Sparks and Dalana Brown filed the class action lawsuit against Beyond Inc. on Oct. 27 in Washington state court.
The plaintiffs claim Overstock sends emails with subject lines that falsely represent unqualified discounts on purchases without disclosing material exclusions.
The subject lines imply a straightforward percentage discount on the recipient’s entire purchase, such as “15% off your entire order” or “15% off your purchase,” without limitations or exclusions, enticing consumers to open the email in anticipation of a broad bargain, the Overstock class action says.
“Upon opening the email, however, the body reveals that there are significant exclusions that do not qualify for the percentage discount,” the Overstock class action lawsuit claims.
The plaintiffs also claim Overstock sends emails that misstate the duration of given promotions, in an...
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