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Thursday, October 1, 2026

Pandemic forced a third of HR professionals to upskill, report finds - People Management Magazine

A third (34 per cent) of people professionals have had to upskill in response to immediate business needs following the pandemic, a CIPD report has found.

The People Profession 2021 report found that approximately two thirds (61 per cent) had to either upskill or re-skill in the last year as a result of their organisation’s response to the pandemic.

The survey of 1,496 UK people professionals earlier this year found that the vast majority (89 per cent) of HR professionals engaged in some form of L&D in the last year. One in five (22 per cent) said their development was focused on gaining longer-term skills.

Dr Elizabeth Houldsworth, associate professor of leadership, organisations and behaviour at Henley Business School, said the findings evidenced the professionalism of the HR function. “Whereas in the past it was possible and sometimes commonplace for individuals in the function to simply have good business sense, increasingly there is little space now for amateurs given the challenges facing the function and businesses more broadly,” she said.

The report found that three-quarters (75 per cent) of those surveyed believed their people function worked collaboratively across the business to meet its needs, and a similar proportion (73 per cent) believed their function contributed to business performance in a strategic and valuable way.

There was an increase in the number of those who engaged with data to inform decision making, increasing from 21 to 27 per cent of...



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