This is the second article in a two-part series about Paper. The first part focused on how the District spent over half a million on the service while few students used it.
“I am fed up with being told that in the name of speed, it’s okay to let a student memorize concepts in math or physics instead of truly understanding them. Especially when I’m dealing with students lacking foundational math skills. This company is f**king over students to turn a profit,” said Isabella*, a current tutor.
Current and former Paper tutors have described poor working conditions and resentment towards management. Some tutors claimed that Paper illegally required an agreement to a non-disclosure clause to receive money they were owed. Additionally, the District specifically chose Paper over other tutoring resources because Paper told the District that they fingerprinted tutors, yet tutors said Paper did not fingerprint them.
In 2021, after two years of using Paper specifically for AVID students, the District signed a contract with Paper to provide tutoring services to all its students. Associate Superintendent of Education Services Bonnie Hansen said that the District preferred Paper to other services because it “requires fingerprinting of tutors.” However, former tutor Jamie Achenbach, who started working for Paper in the fall of 2021, said, “I was not fingerprinted when I worked at Paper.” Isabella*, who has been at Paper for two years, added, “I wasn’t fingerprinted, but they did a...
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