Scotland’s posties say the service has failed and risks collapsing in just a few years. Frontline staff talk to our Writer at Large about the existential crisis facing the Royal Mail
The Royal Mail is in such a state of chaos that postal workers are warning election material for May’s upcoming Holyrood vote, including postal ballots, will not be delivered on time, causing a crisis for Scottish democracy.
Postal workers met with The Herald on Sunday to warn that the Royal Mail is “broken”. Craig Anderson, head of the Communications Workers Union (CWU) in Scotland, which represents postal staff, said: “It’s failing the public badly.”
Staff said the Royal Mail was in “chaos. It’s a company in crisis”. The CWU claimed the Royal Mail could collapse sometime between 2028/31.
Anderson and the postal workers he represents said they “weren’t confident that ballot papers will get delivered on time”, or that election material from prospective MSPs would arrive before votes were cast. The postal workers spoke to The Herald on Sunday on condition of anonymity due to fears for their jobs.
Anderson said there was evidence to back up his fears for the election as four trade unions had delivery of ballot papers delayed, which affected their members voting. He has written to First Minister John Swinney about his concerns, asking for a meeting between the Scottish Government, the CWU and the Royal Mail.
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