News Release — DC Office of the Attorney General
FOR IMMEDIATE RELEASE:
January 19, 2022
MEDIA CONTACT:
Office of Communications
WASHINGTON, D.C. – Attorney General Karl A. Racine today announced a wage theft lawsuit against Arise Virtual Solutions, Inc. and Comcast Cable Communications Management, LLC. Arise is a customer service support company that contracts with companies like Comcast to outsource their customer service needs. The lawsuit alleges that Arise and Comcast denied customer service agents minimum wage, overtime, and paid sick leave by misclassifying them as independent contractors rather than employees. Arise targets women of color in their marketing for service agents and then denies those workers the pay and benefits required by District law. Arise’s scheme has injured at least 180 workers in the District. OAG’s investigation into other companies engaged in similar unlawful schemes with Arise continues.
“Arise has been elaborately constructed to avoid paying workers the minimum wage, overtime, and paid sick leave as required by District law. Arise may get away with its scheme elsewhere, but it will not escape liability here. Our office has, and will continue, to stand up for workers,” said AG Racine. “Comcast, and other large companies, partnered with Arise and profited from that company’s theft of...
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