News Release — DC Office of the Attorney General
FOR IMMEDIATE RELEASE:
March 21, 2022
MEDIA CONTACT:
Office of Communications
WASHINGTON, D.C. – Attorney General Karl A. Racine today filed a lawsuit against Grubhub Holdings, Inc. and Grubhub, Inc. (Grubhub), a food delivery company, for charging hidden fees and using deceptive marketing tactics during the heart of the COVID-19 pandemic to increase profits at the expense of consumers and local small businesses.
The Office of the Attorney General (OAG) alleges that Grubhub’s misleading practices harmed District residents who used its service, exploited local restaurants that were suffering during the pandemic, and violated consumer protection laws. OAG’s lawsuit seeks to force Grubhub to end its deceptive marketing practices, be truthful about prices and fees, provide restitution to affected consumers, and pay penalties for violating District law.
“Grubhub misled District residents and took advantage of local restaurants to boost its own profits, even as District consumers and small businesses struggled during the COVID-19 pandemic,” said AG Racine. “Grubhub charged hidden fees and used bait-and-switch advertising tactics—which are illegal. On top of that, the company deceived users with a promotion that claimed to support local restaurants during the heart of the pandemic. But...
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