Is it unfair dismissal? Commission found psychologist was told employment terminated at meeting where decision had already been made
A senior psychologist was dismissed from her employment at a telehealth psychology practice after the employer reviewed transcripts of workplace interactions and formed concerns about her conduct.
The employer operated on an entirely online basis with all employees working remotely, and much of what occurred in the workplace was recorded via various transcription software, including a program called "Tactiq".
The psychologist was dismissed on 30 May 2025 and provided with a letter confirming termination on 2 June 2025, stating the reason was that she had engaged in serious misconduct.
The commission found the dismissal was unfair after examining the evidence and concluded the employer's characterisation of the psychologist's conduct as serious misconduct was overstated.
The psychologist was employed as a senior psychologist commencing employment in around April 2024 and by the time of her termination had worked for about thirteen months.
In November 2024, the director spoke to the psychologist about concerns regarding the quality of a junior colleague's report writing. The commission found that it was decided the psychologist would take on a supervisory role with respect to the junior colleague, including providing them with feedback about their reports.
The commission found the evidence showed...
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